Effective Date: September 4, 2025
1. Acceptance of Terms
By accessing or using uniheat.us (“Site”), you agree to these Terms of Service (“Terms”). If you do not agree with any portion, please refrain from using the Site.
2. Changes to the Terms
We may update these Terms at any time. Changes are effective upon posting on the Site. It’s your responsibility to review the Terms periodically.
3. Account Registration
Some services may require an account. You must provide accurate, up-to-date information and maintain your account security. You’re responsible for all activity under your account.
4. Orders & Payment
- All orders are subject to acceptance and availability.
- Prices are as specified, but we reserve the right to adjust prices or cancel orders if an error is detected.
- Payment is processed through our third-party processor. Your payment details are not stored by UniHeat.
5. Shipping & Delivery
- Shipping methods, costs, and estimated delivery times will be provided at checkout.
- Risk of loss and title transfer to you once the package is shipped, except in cases of damage in transit.
6. Return & Refund Policy
Our detailed Return Policy is available here. In brief:
- Contact us before returning any item—returns are not processed without approval.
- Most new, unused, unopened items may be returned within 30 days of delivery for a full refund.
- Refunds are typically issued within four weeks of receipt of the returned item.
- Damages in transit must be reported within 24 hours of delivery and may require inspection by the carrier.
- Returns require a Return Merchandise Authorization (RMA), valid for 14 days.
7. Product Use
UniHeat products are designed for shipping applications, including live animals, plants, and temperature-sensitive goods. Use according to product guidelines; misuse may lead to damage not covered under warranty.
8. Intellectual Property
All content on the Site—brand names, logos, product images, descriptions—is owned or licensed by UniHeat and protected by copyright and trademark laws. Use without permission is prohibited.
9. User Conduct
You agree not to misuse the Site, including distributing malware, attempting unauthorized access, or infringing the rights of others.
10. Disclaimer of Warranties
We provide the Site and products “as is” without warranties. We disclaim all implied warranties, including merchantability and fitness for a particular purpose.
11. Limitation of Liability
To the maximum extent permitted by law, UniHeat is not liable for indirect, incidental, special, or punitive damages arising from the use of the Site or products.
12. Governing Law
These Terms are governed by the laws of the state of California, without regard to conflict of law principles.
13. Dispute Resolution
Informal Resolution: First, let’s try to fix issues through direct communication.
Arbitration (if applicable): If unresolved, disputes may be subject to binding arbitration under California rules.
14. Contact Information
Need help or have questions? Contact us at:
info@uniheat.us
UniHeat, LLC
9663 Santa Monica Blvd, #1463
Beverly Hills, CA 90210